Shipping policy


Where We Ship
We ship within the United States. Free standard shipping applies to the contiguous United States (the lower 48 states and Washington, D.C.). Alaska and Hawaii are served via UPS at calculated rates. We do not currently ship to U.S. territories — including Puerto Rico, Guam, and the U.S. Virgin Islands — or to international addresses.

Processing Time
Orders are processed within 1-2 business days, Monday through Friday, excluding holidays. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery
UPS shipping options are available at checkout, with rates calculated by weight and destination. Delivery typically takes 3-7 business days after shipment, depending on the method selected and your distance from our fulfillment center; estimated delivery dates are shown at checkout before you pay.

Questions & Issues
If your order arrives damaged, is delayed, or does not arrive, contact us at Customerservice@pantrychic.com or call (866) 450-7145 and we will make it right.